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Coronavirus Update

Coronavirus Update


Here at Carl Kammerling International we have been working hard in the current situation to ensure two key things – first and foremost the safety and well-being of all our team members, and secondly maintaining our essential part in the supply chain to the construction (supplying electricians, plumbers, builders, maintenance workers) and manufacturing industries, identified by the Government as key workers and businesses that are essential to continue.

We have implemented a number of actions which will ensure the physical and financial well-being of all our teams while continuing to provide a dependable service to your operation in these testing and uncertain times.

Working from Home
We have invested in extra IT hardware, software and comms to make it possible for the maximum number of workers who can work from home, to work from home. Those workers whom we have identified as high risk, be it due to their age, underlying health conditions, or because they live with a person who is in one of those categories, have been sent home.

Social Distancing
We have created split shift patterns in our warehousing operation to ensure that our team members work in smaller groups.
For those who are still working from the office, we have ensured that their workspace is distanced well over the recommended 2m.
We have initiated clean down protocols for all team members and have supplied all with appropriate facilities to regularly clean hands and equipment.

Sales Teams
Our sales management team are working from home and are currently available to contact to assist in enquiries or placing orders; customers will be individually contacted if any changes have to be made. As an alternative our customer services teams (UK +44 (0) 1758 704704, Ireland +353 1 800818 660), France +33 810 000044, Germany and rest of world +49 (0)202 89030) remain available to help during normal working hours.

Availability and Delivery
We are open for business as usual; stocks are at our usual operational levels, however we'd like to point out that we are out of stock of all PPE items. Parcel deliveries are being maintained through our distribution partners DPD. They are now operating a contact free delivery process including a photo capture proof of delivery.  You will not be asked to sign the handheld units and the driver will take a photo of the parcel at the point of delivery. All new manufacturing at this time is being directed to front line health care and services.

Through these above measures we have ensured that we are able to keep all our teams safe, healthy and financially secure whilst we continue to service our customers. As stated we are open for business and our Customer Services team are available to assist all enquiries, call on 01758 704704

Stay safe and well.

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